FAQs

  • If the event is cancelled due to COVID-19 regulations, participants will have the option of a deferral or a voucher code up to the amount of the entry ticket.
  • A refund minus the booking fee will be offered if no events related merchandise have been purchased (eg. T-shirts and medals).
  • If you need to withdraw from the event, refunds will be issued less a £15 admin fee + the booking fee which is non-refundable in all cases. Refunds will not be issued within 30 days of the event.
  • Applications for Event withdrawals or transfers will be accepted via email or post only outside of 30 days of the event date. Telephone notice of cancellation or transfer will NOT be accepted.

The start times are set in consideration of other road users. Everyone involved in running or supporting the event will work to a timed schedule allocated to each route. For safety and support reasons it is absolutely essential that riders ensure they start within the time allocated for their chosen route. N.B. If you do try to start before your planned route start time you will have to ride the route you started on because your chosen route will not have been opened. Start line marshals will assist you.

Yes we do. Most of the information you should need is here on the website. However, we send out a rider briefing a few weeks before the event which gives us the chance to include any late changes that you may not have noticed on the website.

Yes we do. However, The Tour of Pembrokeshire is a country road sportive so the lanes and road surfaces can be dangerous, as is riding in groups. So, as we’re sure you appreciate, you’ll need to use them with caution.

Yes, but not within 30 days of the event. If you know someone who would like your entry, you can transfer it to them by visiting the resultsbase.net website and follow the instructions on this page.

Yes, provided you start with them within the allotted time.

Yes, we like to think we can include anyone who is capable of riding the distance safely and competently, providing the parental guarantee has been completed during registration. All riders under 18 must be accompanied by an adult at all times.

Yes, we are aware of the enjoyment cyclists get from taking part in the event and the extra confidence an e-bike can provide.

Yes. If the event is more than 30 days away then you can change your distance by heading to your Results Base profile > Tickets > Changes > Change Distance

If you need to change your distance within 30 days of the event then please let us know at info@tourofpembrokeshire.co.uk

Simply go to the Results Base website and edit them. Deadline is 30 days before the event date.

They can go online and register via the link on the Home Page.

Yes. There is a drop off point outside of the Race HQ (Ysgol Penrhyn Dewi).